Users, teams and roles

22 articles in this topic.

• Add and manage Fan users in Hoopla Add Fan users or convert existing users to Fans, and see what a Fan license can and cannot do in Hoopla.
• Add or change user aliases in Hoopla Show a nickname or other alias in place of a user’s real name on TV channels, dashboards, rankings, and activity feeds.
• Add users manually Add a single user to Hoopla, set their role and team, and see what happens after their invitation email is sent.
• Add users to multiple Hoopla accounts Move someone who already belongs to another Hoopla account into yours, whether they sign in with email or are provisioned through Salesforce.
• Add users with file upload Bulk add users to Hoopla from a CSV file, including how to format it and what happens when some rows fail.
• Assign the Team Admin role in Hoopla Give a team member the Team Admin role so they can manage team data and channels without full Admin access.
• Cannot add a team to another team in Hoopla Fix a team that’s missing from the list when you build nested teams by removing the circular reference in your hierarchy.
• Change your Hoopla password Reset your Hoopla password from the login page with an emailed reset link, if your organization doesn’t use SSO.
• Create teams Create, edit and delete teams, or sync them from Salesforce reports, so you can run team leaderboards and competitions.
• Log in to Hoopla Sign in to Hoopla with your email and password or your Salesforce account.
• Personalize your Hoopla player profile Personalize your Hoopla player profile while following the workplace guidelines and best practices for appropriate content.
• Team Admin permissions Choose which permissions Team Admins have and configure access for individual Team Admin users.
• Track user login history in Hoopla See who has logged in to Hoopla and when, using Hoopla login history or Salesforce, depending on how users were added.
• Types of user roles Compare the Admin, Team Admin, Player, and Fan roles in Hoopla.
• Unable to update your name or email Find out why Salesforce-synced names and email addresses cannot be edited directly in Hoopla.
• Update your profile - players Edit your profile details and photo, change your password, and choose which notifications you receive in Hoopla.
• Update your profile as a Fan Update your Fan profile, photo, email, password and celebration details.
• Update your profile in the Hoopla mobile app Update your photo, newsflash media and profile details using the Hoopla mobile app.
• Upload calendar events in Hoopla Add employee birthdays and work anniversaries to Hoopla profiles with a spreadsheet upload or a Salesforce user report.
• What are Watchers in Hoopla? Understand how Watchers can view leaderboards and newsflashes, and get notifications, without appearing in rankings or triggering them.
• Who to add as users Choose who to invite to Hoopla and which user roles fit their participation.
• Why use teams Understand how grouping users into teams simplifies leaderboards, channels, metrics, and newsflashes in Hoopla.