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How-to · Hoopla

Set up automatic logout for inactive Hoopla users

Sign out inactive web app users automatically after a timeout you choose, adding a layer of security to your account.

KB-02606 steps Last verified

When to use this

Section titled “When to use this”

Auto-Logout adds an extra layer of security to your Hoopla account. Enable this feature to automatically log out users from the Web app after a period of inactivity. You can configure the timeout duration to any length—from minutes to days or months—by simply checking the box.

Steps

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  1. Sign in to Hoopla as an account administrator.
  2. Open Settings in the left navigation.
  3. Find the Auto-Logout section shown below.
  4. Select Enable Auto-Logout.
  5. Enter the timeout value and select its time unit, such as minutes.
  6. Save the change using the settings page’s save control, if one is shown. Reopen Settings to confirm that the enabled setting and timeout were retained.
Set a timeout after user inactivity — screenshot 1

Verify

Section titled “Verify”

Leave a web app session inactive for the configured timeout and confirm that it is signed out. Check the saved timeout in Settings if the result differs from what you selected.

If it doesn’t work

Section titled “If it doesn’t work”

Confirm that you are an account administrator and that the setting and timeout were retained. Contact support if the setting is unavailable, cannot be saved, or causes unexpected sign-outs. Ask your account administrator to review the policy if it disrupts your work.

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Still having trouble?

Email our support team.

support@displai.ai