Display Lightspeed Retail products and services menus on your screens

When to use this

Use this article to display your Lightspeed Retail product catalog as a digital menu on your screens. This integration pulls your products, categories, and pricing directly from Lightspeed Retail and keeps your menus synchronized in real-time. It is available at no additional cost to all customers with a Lightspeed Retail account.

Steps

1. Create a new Lightspeed Retail presentation In your Library, click the “+Create” button, then select the Lightspeed Retail icon.

2. Authorize the connection Click “Connect to Lightspeed” and enter your Lightspeed credentials. On the OAuth Authorization page, click “Authorize Application” to grant access to your menu data. You will be redirected back to the menu builder after authorization.

3. Name your presentation Give the presentation a unique name so you can easily find it in your Library.

4. Select your business location Choose the Lightspeed Retail location you want to pull products and services data from.

5. Choose menu items to display Select the categories, sub-categories, and items you want to show by checking their boxes. You can include:

   • Categories (e.g., bikes, wheels, accessories)
   • Sub-categories (e.g., mountain bikes, commuter bikes, road bikes)
   • Individual items
   • Box items (items sold in multipacks)
   • Assembly items (pre-assembled products made from multiple parts)

6. Configure item details Click on any category, sub-category, or item to adjust its name, description, and pricing display.

7. Apply filters (optional)
   Filter items using keyword tags such as “sale items,” “summer items,” or “new items”.

8. Set currency and price format Define your currency symbol and choose a price format (e.g., $1, $1.0, $1.00).

9. Add visual elements (optional)

   • Upload a menu image and choose its layout position and animation settings. Images display on the right by default.
   • Enter a footnote message to display at the bottom of the menu.
   • Add a QR code by URL or image upload and specify its display size.

10. Customize appearance Adjust menu font and colors, or select a pre-built theme.

11. Set display duration Define how long the presentation will display on screen (default is 120 seconds).

12. Publish to your screens Add the presentation to a playlist, assign that playlist to your desired screens, and click Publish to make it live.

Verify

• Check your screen to confirm the Lightspeed Retail menu appears with the correct products, categories, and pricing.
• Verify that any visual elements (images, QR codes, footnotes) display as expected.
• Confirm the menu cycles according to the duration you set.

If it doesn’t work

• Authorization fails: Re-enter your Lightspeed credentials and ensure you clicked “Authorize Application” on the OAuth page. If the issue persists, contact support.
• Products or categories are missing: Verify that the items are active in your Lightspeed Retail account and that you selected the correct business location. Check that filters or tags are not excluding the items you expect to see.
• Menu does not appear on screen: Confirm the presentation is added to a playlist and that playlist is assigned and published to the target screens.
• Questions about Lightspeed Retail features: Contact Lightspeed support at 866-932-1801 or submit a request through their support form.

Related articles

• Connect your Point of Sale menu Connect your Toast POS account to Displai so menu changes update your digital menus.
• Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.
• Create and understand presentations Understand how presentations work as the building blocks of your playlists, and create one with the right app and duration.