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How-to · Hoopla

Personalize your metric newsflash with a photo and message

Add a photo and custom message to your metric newsflash before it displays on TV channels and in the activity feed.

KB-03405 steps Last verified

When you achieve a metric milestone and your administrator has enabled personalization, you can add a photo and custom message to your newsflash before it displays on TV channels and in the activity feed.

  1. Check your Activity tab when you achieve a metric that triggers a newsflash.
  2. Look for the personalization prompt that appears after the newsflash triggers.
  3. Upload a photo by selecting the image upload option in the prompt.
  4. Write your custom message in the text field provided.
  5. Click Post to publish your personalized newsflash.

After posting, your personalized newsflash displays on your organization’s TV channel and in the Activity tab for other players and watchers to see.

If the personalization prompt does not appear in your Activity tab after triggering a newsflash, your administrator may not have enabled user personalization for that metric. Contact your administrator to confirm the setting is enabled.

If you cannot upload a photo or save your message, try refreshing the page and attempting again. If the issue persists, contact support.

Still having trouble?

Email our support team.