How-to · Hoopla
Introducing Huddle messaging center
Find your way around the Huddle tab's Calendar Events, Newsflash and Messages sections, and view, filter or delete your messages.
When to use this
Section titled “When to use this”The Huddle messaging center
Section titled “The Huddle messaging center”Huddle is a space where you and your teammates can post important communications, recognize remarkable performances and celebrate your achievements. Messages posted will be sent to your teams and, if you have it set up, your Hoopla channels as well.
Tour the Huddle Tab:
Section titled “Tour the Huddle Tab:”The Huddle tab is divided into three sections: Calendar Events, Newsflashes & Messages.
The Calendar Events section, anchored to the top of the Huddle tab, displays all relevant Calendar Events for the current month (Birthdays, Anniversaries & New Hires). We will display Calendar Event for every employee in your Hoopla org that is celebrating a milestone.
The Newsflash section displays all recently triggered newsflash events for the past 30 days. Newsflashes are bundled into one convenient and easy spot line - click into the Newsflash section to view the details of Newsflash (who triggered the event, what triggered the event and any other relevant details). Currently, your users cannot interact with Newsflashes (such as liking or commenting) but that feature is coming soon, stay tuned!
The Messages section is the main body of your Huddle tab. This is where your teammates can view all messages they have received in the past 30 days. Users can click into each message to view the entire body of message as well any attachments (images, videos or PDF files). Critical or emergency messages are marked with a red “Critical” badge and can also be easily accessed by clicking into the Critical subtab. Users may also delete any read messages by clicking into a messages and then clicking the trash can icon.
Both Messages and Newsflashes are displayed in chronological order. You will see a notification badge on your Huddle tab anytime you have new messages.
To learn how to send a message to your team, check out our article on posting a message.
- Open the Huddle tab.
- Review the Calendar Events section for the current month’s birthdays, anniversaries, and new hires.
- Open the Newsflash section to see who triggered an event and its details.
- Open a message to read its full text and view any attached images, videos, or PDFs.
- Use the Critical subtab to find messages marked with the red Critical badge.
- To remove a read message, open it and select its trash can icon.
Verify
Section titled “Verify”Open a message and confirm that you can view its body and attachments. Messages and Newsflashes cover the past 30 days; Calendar Events show the current month.
If it doesn’t work
Section titled “If it doesn’t work”Check the Critical subtab for urgent messages and remember the date windows above when looking for older items. Contact support if an expected message cannot be found.
Related articles
Section titled “Related articles”- Send Post messages in Hoopla Send General, Recognition, Critical, or Task posts from Huddle to individuals, teams, or channels on your displays.
- Create posts with HooplaAI in Hoopla Generate post text and images from a short prompt with HooplaAI, then choose your audience and publish the post to Huddle.
- Configure calendar events in Hoopla Add a Calendar Event step to celebrate birthdays, anniversaries or new hires on your screens for today, this week or this month.
Still having trouble?
Email our support team.