Set up priority cards for a dashboard

When to use this

Use priority cards to control which metrics and leaderboards appear first on your players’ dashboards. As an admin, you can ensure team members see the most important data when they log in to Hoopla. This is useful when you want to highlight specific performance indicators or focus team attention on key goals.

Steps

1. Navigate to Configure > Users & Teams > Priority Cards.
2. Click the Create button in the top right corner.
3. Give your priority card set a descriptive name (for example, “East Coast Priority Deck”).
4. Select which players these priority cards should apply to by choosing any combination of users and teams from the dropdown.
5. Click Next.
6. Select which metrics or leaderboards you want to set as priority cards (up to 7 total).
   • Choose from an existing channel if you already have one configured for the team, or
   • Manually select metrics and leaderboards:
     • Select a card type: metric or leaderboard
     • Choose a specific metric or leaderboard
     • For metric cards, choose display type: user, team, or generic identifier
7. Click Next.
8. Drag and drop cards to arrange them in your desired order.
9. Place the most important metric or leaderboard in the “Top Priority Card” position at the very top.
10. Click Preview to see how the cards will appear for any specific player.
11. Toggle between players using “View As” in the top left corner to verify the layout.
12. Click Publish when satisfied with your configuration.

Verify

Players will now see priority cards marked “PRIORITY” at the top of their dashboard when they log in to Hoopla. Log in as a test player or ask a team member to confirm they see the priority cards in the expected order.

If it doesn’t work

• Priority cards not appearing: Verify the player is assigned to the correct team or user group in step 4. Check that you clicked Publish in step 12.
• Metrics or leaderboards unavailable in step 6: Confirm the metrics and leaderboards are already created in Hoopla before setting them as priority cards.
• Cannot access Configure menu: Verify you have admin permissions. Contact your account administrator if you do not see the Configure option.
• Layout doesn’t match preview: Refresh the player’s browser and confirm they are logged out and back in to see the updated configuration.

If players still do not see priority cards after following these steps, escalate to your account team.

Related articles

• View and customize your Hoopla dashboard Understand your dashboard’s leaderboard and metric cards, star or pin the cards you care about, and view another player’s dashboard as an admin.
• Set up a Performance Console for your team Create a Performance Console that tracks your team’s progress on a primary metric, with player rankings and optional projections.
• Define your metrics Create metrics that track your key performance indicators, choose a data source and update frequency, and set goals for them.
• Player leaderboards Create a leaderboard for individuals, select metrics and participants, choose watchers, and save it.