Display OrderReady on your Displai screens

When to use this

Use this article when you have the OrderReady premium app enabled on your Displai account and want to display order-ready notifications on your screens. OrderReady notifies customers when their orders are ready without shouting order numbers or using physical pagers. This works for restaurants, cafes, food trucks, and similar operations.

Steps

1. Contact your account representative to confirm OrderReady is enabled on your plan.
2. Open your Displai Dashboard and navigate to the Library page.
3. Click the green “Create” button to open your app list.
4. Select OrderReady from the available apps.
5. In the “Name” field, enter a descriptive name for this instance of OrderReady to help you identify it in playlists.
6. In the “Display Code” field, paste your Display Code from OrderReady.
   • Find your Display Code in the email from pepe@orderready.app, or
   • Open the OrderReady mobile app (available on the App Store) and view your Display Code there.
7. Set the “Order Number Size” to Normal, Larger, or Largest based on viewing distance.
8. (Optional) Enter a custom message in the “Announcement” field that will scroll at the bottom of the screen.
9. Set the duration for how long the presentation displays (default is 60 seconds).
10. Create a new playlist or edit an existing one and add your OrderReady app to it.
11. Publish the playlist to your screen.

Verify

Check your screen to confirm:

• Order numbers appear when new orders are marked ready in OrderReady
• Order number size is readable from your customer waiting area
• Your custom announcement scrolls at the bottom if you configured one

If it doesn’t work

OrderReady app not visible in Library: Your account may not have OrderReady enabled. Contact your account representative to add OrderReady to your plan.

Display Code rejected: Verify you copied the complete Display Code from your OrderReady email or mobile app. The code is case-sensitive.

Orders not appearing: This indicates an issue with OrderReady content or configuration. Contact OrderReady support at support@orderready.app for assistance with order processing and content issues.

Dashboard configuration issues: Contact Displai support for help configuring the OrderReady app within your Dashboard.

Related articles

• Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.