Tutorial · Displai
How to set up a screen
Install your ScreenRay in four steps: plug it into HDMI and power, get it online, and add it to your dashboard with its pairing code.
Follow these basic steps to install your ScreenRay hardware. For a detailed video tutorial, watch our setup guide on YouTube.
Installation steps
Section titled “Installation steps”- Plug the ScreenRay into an HDMI port on your screen Make sure your screen’s input is set to that HDMI channel.
- Connect the ScreenRay to a power source Use the AC adapter that came with your device—other adapters will not work.
- Connect to WiFi or Ethernet Follow the on-screen instructions to connect your ScreenRay to your location’s WiFi network, or connect via an Ethernet cable.
- Add your screen to your dashboard Go to dash.displai.ai and use the two-word pairing code shown on your screen to add it to your account.
Video tutorial
Section titled “Video tutorial”Watch our detailed setup tutorial on YouTube for step-by-step visual guidance (YouTube video link available in your onboarding email).
What to do if this doesn’t work
Section titled “What to do if this doesn’t work”If you encounter any issues during setup, contact our support team or ask Mira for a human handoff.
Related articles
Section titled “Related articles”- Hardware installation & WiFi pairing Install your ScreenRay, connect it to Wi-Fi or Ethernet, pair it with your dashboard, and check which Wi-Fi networks it can join.
- WiFi network requirements for ScreenRay devices Check whether your Wi-Fi network will work with a ScreenRay before you connect, and what to use if it’s hidden or WPA-Enterprise.
- Connect your ScreenRay to the internet Connect your ScreenRay over Wi-Fi or Ethernet and set up the MAC, port and domain whitelisting your network may require.
Still having trouble?
Text the 24/7 line or email support.