How do I change my Displai device's WiFi?

Our devices are designed to remember any WiFi network they’ve previously connected to. This way, if you turn a screen off and back on, it will automatically reconnect to the internet that it is familiar with. Pretty cool, right?!

But sometimes you need to change WiFi networks, either because you’re moving to a new location or because you’re changing the WiFi network at your business.

If you turn on a Displai device and no familiar WiFi networks are available, it will automatically go into setup mode so you can connect it to a new WiFi network.

Alternatively, if you need swap it to a new network without disabling your current network, please text us at our 24/7 text line at (877)755-2332. Our support team will update your device to the new network in a few minutes.

We will need some basic information such as:

• Email address associated with your Displai account

• The name of each device you’d like to have a network modified

Enter your new WiFi credentials in the device’s setup flow. If you need help reaching setup mode, contact support using the account and device details above.

Related articles

• Change your ScreenRay’s WiFi connection Connect your ScreenRay to a different WiFi network through setup mode, or ask support to swap the network credentials for you.
• How do I connect my screen to internet? Get your screen online with the network, MAC address, port and domain whitelisting settings your Displai device needs.
• WiFi network requirements for ScreenRay devices Check whether your Wi-Fi network will work with a ScreenRay before you connect, and what to use if it’s hidden or WPA-Enterprise.