Your Screens page

When to use this

Your Screens page is the main view in your Displai Dashboard. Use this reference to understand how screens, locations, and filters work, and where to find settings for resolution, orientation, timezone, and scheduled updates.

Understanding your Screens page

What is a screen?

A screen is any display with a player device connected via HDMI. This can be a TV, computer monitor, projector, or any device that receives HDMI input.

If you use an existing coax network with a modulator or headend, you can connect a single player to send the same stream to all TVs on that network. Displai treats this as one screen, so use clear naming when you activate it.

Each screen shows an Online/Offline indicator next to its name, showing whether the player is connected to the internet and communicating with Displai’s servers.

What is a location?

Screens are grouped by locations. Each location should represent a physical premises with an address.

You start with one location. To add more, click the Add button in the upper right corner of the Screens page.

We recommend creating one location per physical site where you manage screens.

What is a filter?

Screen filters let you find specific screens based on criteria like timezone, resolution, or assigned playlist.

Once you filter to the screens you need, you can apply the same settings or actions—like assigning a playlist or changing orientation—to all of them at once.

Screen settings reference

Click the gear icon next to any screen to open its Screen Settings panel.

Read-only information

The panel displays:

• MAC address (useful for support requests)
• Activation date
• Current internet connection type, signal strength, and network name

Editable fields

Name

Click the name field to edit it. Use a descriptive name like “San Francisco Menu Board” or “IT Department Lobby” so you can easily identify the screen later.

Notes

Use the notes field to record information about published content, troubleshooting history, or anything you want to share with the support team.

Screen resolution

Choose between 720p and 1080p output. The default is 1080p. If your display only supports 720p or content isn’t appearing correctly, switch to 720p.

Timezone

Select the correct timezone so that Clock, Calendar, and Multizone apps display the right time and scheduled playlists play when you expect them. For example, if the player is in New York but set to “America/Los_Angeles,” times will be off by three hours.

Screen orientation

If you use a screen in portrait mode (vertical), choose the correct vertical orientation based on which side of the TV is the bottom. Click Publish to apply the rotation.

Tags

Tags work with Rules (an Enterprise feature) to make playlists behave differently on different screens based on conditions you set. This replaces calendar-based scheduling for advanced workflows.

For more details, see the Rules and Tags support article.

Device update blackout

Set a window of up to 21 hours during which the player will not restart to apply software updates. For example, if you operate 8am to 5pm, set a blackout from 7am to 6pm so updates only apply outside business hours.

Restart and reboot

• Restart: Forces a software restart if the player is behaving unexpectedly but shows Online.
• Reboot: Physically powers the unit off and back on.

Use the Repeats field to schedule a daily restart or reboot.

Remove screen

Click Remove Screen and confirm to move the screen to another dashboard or remove it from your account. The screen will enter setup mode after removal.

Only super administrators can remove screens from all locations; other roles can only remove screens from their assigned locations.

Soundtrack Your Brand pairing

If you have Soundtrack Your Brand added to your subscription, use this section to pair the service with this screen. If you don’t subscribe, you can ignore it.

Location settings

To edit a location’s name or address, click Edit Location in the location menu.

From the popup, you can change:

• Location name
• Address, floor, or room details

Moving screens between locations

1. Click Move Screens in the toolbar at the top of the Screens page.
2. Check the boxes next to the screens you want to move.
3. In the panel on the right, select the destination location.
4. Click Move Screens to confirm.

For Enterprise users: moving screens between locations will affect which users can access those screens.

Related articles

• Using rules & tags Tag screens, presentations and playlists, then add rules so one playlist plays different content on different screens.
• Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.
• Locations. How to organize your screens Group your screens by location so you can assign user permissions and make edits across many screens at once.
• Change your screen’s resolution or orientation Switch a screen between horizontal and vertical orientation or change its resolution from screen settings, then publish.