How-to · Displai
Display Vimeo videos on your screens
The Vimeo app was discontinued on September 9, 2022; switch your videos to the YouTube app or the Upload Video app instead.
When to use this
Section titled “When to use this”This article explains that the Vimeo app for Displai screens was discontinued on September 9, 2022. If you previously used Vimeo to display videos on your screens, you need to switch to a supported alternative.
The Vimeo app is no longer supported. To display videos on your screens, use one of these alternatives:
- Switch to the YouTube app if your videos are hosted on YouTube.
- Use the Upload Video app to upload video files directly to Displai.
To migrate from Vimeo
Section titled “To migrate from Vimeo”- Identify which screens currently use the Vimeo app.
- Download or locate your video files from your Vimeo account.
- Choose an alternative platform:
- Upload videos to YouTube and use the YouTube app, or
- Upload video files directly using the Upload Video app.
- Replace the Vimeo app on your screens with the new video source.
Verify
Section titled “Verify”Check your screen preview to confirm your videos play correctly using the new video source.
If it doesn’t work
Section titled “If it doesn’t work”If you experience issues with the YouTube app or Upload Video app, contact support at support@displai.ai.
For large-scale video migration needs or questions about video storage limits, escalate to your account team.
Related articles
Section titled “Related articles”- Display YouTube videos on your Displai screens Add public or unlisted YouTube videos and Shorts to your screens, play only part of a video, and fix common playback errors.
- Display videos on your Displai screens Upload video files and publish them to your Displai screens, and fix broken uploads or unsupported video formats.
Still having trouble?
Text the 24/7 line or email support.