Display COVID-19 health tips and news updates

When to use this

Use this article when you need to display health and safety information or real-time news updates on your office screens. This helps keep employees informed about public health guidance and current events.

Steps

Display health tip images

1. Navigate to Configure > Channels & TV > Channels and select the channel you want to edit.
2. In the Available Steps panel, locate the Post step and drag it into your channel lineup.
3. Select Image from the available templates.
4. Scroll down to the Image section and click the blue Select button.
5. In the content window, filter by the #COVID19 tag to see CDC health tip images.
6. Click Shuffle all 6 filter results to include all available images, then click the blue Select button.
7. Enter a step name for internal reference and click Save. You do not need to add a caption.

You can add this step multiple times in your lineup to display health tips more frequently.

Display Twitter news feeds

1. Connect your Twitter account by going to Configuration and clicking Add Integration in the upper right corner.
2. Select Twitter and authenticate with your Twitter credentials.
3. In your channel configuration, drag the Twitter step into your lineup.
4. Enter the Twitter username of a news outlet (for example, @CNN or @BBCWorld).
5. Click Save.

Add Twitter feeds to your ticker

1. In your channel editor, click Ticker.
2. Drag Twitter into your ticker lineup.
3. Enter the Twitter username of the news account you want to display.
4. Click Save.

Verify

• Health tip images appear in rotation in your channel lineup
• Twitter feeds display recent tweets from the accounts you specified
• Ticker shows scrolling updates from your selected Twitter accounts

If it doesn’t work

Health tip images not appearing: Verify that the #COVID19 tag filter returns results in your Content library. If no images appear, contact support to confirm content availability for your account.

Twitter authentication fails: Confirm you’re using valid Twitter credentials and that your Twitter account has API access enabled. If authentication continues to fail, escalate to technical support.

Steps not saving: Ensure you’ve completed all required fields before clicking Save. Check that you have edit permissions for the selected channel.

Related articles

• Add Twitter to your Hoopla channel Connect Twitter with OAuth and show tweets from an account, mentions or a hashtag as a channel step or in your ticker.
• Use content tags and shuffle in Hoopla Tag your custom images and videos so you can filter them quickly, and use shuffle to rotate content each time your channel cycles.

• Contact support for assistance with content library access or integration setup