Upgrade to Hoopla Enterprise features

When to use this

Use this guide when you want to add Enterprise-tier features to your existing Hoopla Standard account. Enterprise features include advanced user management, custom integrations, dedicated support, and multi-location administration tools.

Steps

1. Review the Enterprise feature list to confirm which capabilities you need.
2. Contact your account executive directly if one is assigned to your account.
3. If you do not have an assigned account executive, email support@hoopla.net and specify that you want to add Enterprise features to your account.
4. Wait for a response from the sales or support team with upgrade options and next steps.

Verify

You’ll receive a confirmation email within one business day outlining your upgrade path, pricing (if applicable), and timeline for feature activation.

If it doesn’t work

• No response within 24 hours: Reply to your original email or check your spam folder for replies from @hoopla.net addresses.
• Unsure which Enterprise features you need: Request a brief call with the sales team to review your use case; mention this in your initial email.
• Account executive contact unknown: Log in to your Hoopla dashboard and check Account Settings → Billing → Account Team to see if an executive is listed.

Related articles

• What features are included with Hoopla Enterprise? Review the multi-user, role, and shared domain features in Hoopla Enterprise and how to invite and manage users.