Organize users, metrics, and leaderboards with labels

Applies to plan(s): Enterprise.

When to use this

Use Labels to organize and filter Users & Teams, Metrics, and Leaderboards when managing a large Hoopla deployment. Labels help you group entities into custom categories so you can quickly locate and manage specific items without scrolling through long lists.

Labels is an Enterprise-only feature. If you don’t see Labels in your Hoopla account, contact your Customer Success Manager to request enablement.

Steps

1. Navigate to the entity type you want to organize—Users & Teams, Metrics, or Leaderboards—in the Hoopla admin panel.
2. Create or assign a Label to the entity by selecting it and choosing a Label from the dropdown or creating a new one.
3. Filter by Label using the Label filter menu at the top of the list view to display only entities with that Label.
4. Repeat for each entity type you need to organize.

Verify

After applying Labels, open the filter menu and select a Label. Only entities tagged with that Label should appear in the list.

If it doesn’t work

• Labels option not visible: Confirm your account is on the Enterprise plan and that Labels has been enabled by your Customer Success Manager.
• Cannot assign Labels: Verify you have admin permissions in Hoopla.
• Labels not filtering correctly: Refresh the page and re-apply the filter. If the issue persists, contact support with the Label name and entity type.

Related articles

• Types of labels in Hoopla Understand the difference between automatic Team Labels and admin-created Generic Labels, and when to use each.
• Apply labels to metrics and leaderboards Apply team or generic labels to metrics and leaderboards, one at a time or in bulk, so you can organize and filter them.
• Filter Hoopla metrics and leaderboards by labels Use the header filter to show only the users, teams, metrics and leaderboards that match up to six labels, using And or Or logic.
• Use duplicate names across metrics and leaderboards with labels Use labels to give several metrics or leaderboards the same name, such as MTD Sales for each regional team, and still tell them apart.

• Contact your Customer Success Manager to enable Labels for your account