Reference · Displai
Supported screens and resolutions for Displai
Confirm your TV, monitor, or projector works with Displai: it needs an HDMI port and a supported 16:9 native resolution.
When to use this
Section titled “When to use this”Reference this article when selecting displays for Displai, troubleshooting display compatibility issues, or verifying that your screen meets system requirements.
Supported display types
Section titled “Supported display types”Displai works with all 16:9 widescreen displays that have HDMI ports, including:
- Televisions (TVs)
- Computer monitors
- Projectors
Required hardware specifications
Section titled “Required hardware specifications”Your display must have:
- An HDMI port
- Support for at least one of the native resolutions listed below
Supported native resolutions
Section titled “Supported native resolutions”Displai supports the following 16:9 native resolutions:
- 1280×720 (720p)
- 1920×1080 (1080p)
- 3840×2160 (4K)
Unsupported resolutions
Section titled “Unsupported resolutions”1366×768 displays are not supported. Some manufacturers incorrectly label these as “720p,” but they are not true 16:9 displays. These screens will either:
- Display distorted content, or
- Fail to display content at all
Verify compatibility
Section titled “Verify compatibility”Before purchasing a display, confirm it has one of the native resolutions listed in the “Supported native resolutions” section above. Check the manufacturer’s specifications sheet or the display’s on-screen menu under “Display” or “Resolution” settings.
If your screen doesn’t work
Section titled “If your screen doesn’t work”If you’ve confirmed your display has a supported native resolution and an HDMI port but content still won’t display correctly:
- Verify the screen is set to the correct HDMI input channel
- Check that your Displai device is powered on and the HDMI cable is firmly connected at both ends
- Try a different HDMI cable to rule out cable failure
- Contact support if the issue persists after these steps
Related articles
Section titled “Related articles”- Change your screen’s resolution or orientation Switch a screen between horizontal and vertical orientation or change its resolution from screen settings, then publish.
- Troubleshoot “No Signal” on your screen Fix a screen that shows No Signal by power cycling your Displai device, reconnecting it, and choosing the right HDMI input.
- How to set up a screen Install your ScreenRay in four steps: plug it into HDMI and power, get it online, and add it to your dashboard with its pairing code.
Still having trouble?
Text the 24/7 line or email support.