Display Olo menus on Displai screens

When to use this

Use this article when you want to display real-time restaurant menus from Olo on your Displai screens. This integration automatically updates item pricing and availability as changes are made in your Olo system.

Steps

Activate the integration

1. Create a webhook in your Olo account using Olo’s self-service webhook instructions.
2. Email support@displai.ai to request the Olo Menu app be added to your account.
3. Wait for confirmation that the app has been enabled in your library.

Configure the Olo Menu app

1. Log in to your Displai dashboard and navigate to Library.
2. Click the green Create button to open your app list.
3. Select Olo Menu from the available apps.
4. Enter a name in the Name field to identify this menu configuration in your library.
5. Click Connect to Olo and log in with your Olo credentials.
6. Select your location from the Select location dropdown menu.
7. In the Select Categories section, choose which food or beverage categories you want to display.
8. For each category, optionally click the category name to:
   • Select which details (description, calories, etc.) to show.
   • Exclude specific items from that category.
9. For each item, optionally click the item name to:
   • Select which details to display.
   • Exclude specific modifiers.
10. Under Out of stock items, choose whether to keep, delete, or cross out unavailable items.
11. Toggle Format price to customize currency, decimal format, and whether to hide pricing for free items.
12. Select a Layout (original or flipped) from the dropdown.
13. Optionally upload a background image in .jpg, .png, or .jpeg format using the Image field.
14. Optionally add a custom Footnote (up to 340 characters) to appear at the bottom of your menu.
15. Choose a Theme to set the color and style of your menu text, or create a custom theme.
16. Optionally configure a QR code by generating or importing one, setting its size, and adding a customer message.
17. Set a Duration for how long the menu displays when included in a playlist with other content.
18. Click Save.

Publish the menu to your screens

1. Create a new playlist or edit an existing one.
2. Add your newly configured Olo Menu app to the playlist.
3. Publish the playlist to your screen.

Verify

Your Displai screen should now display the Olo menu with the categories, items, and formatting you configured. Pricing and availability updates made in Olo will automatically reflect on the screen.

If it doesn’t work

• Menu not appearing in your library: Confirm you received confirmation from support@displai.ai that the Olo Menu app was added to your account.
• Category or item missing after re-enabling in Olo: If you disable and then re-enable a category or item in your Olo dashboard, you must manually reselect it in the Displai Olo Menu app builder.
• Olo login fails: Contact Olo support at https://olosupport.zendesk.com/hc/en-us/requests/new for issues with your Olo account credentials or webhook setup.
• Content or pricing issues: For questions about Olo menu content, pricing data, or availability logic, contact Olo support.
• Displai dashboard issues: For problems with the Olo Menu app interface in the Displai dashboard, email support@displai.ai.

Related articles

• Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.
• Display Olo Order Status on your screens Show Olo online order statuses, such as In Progress, Ready or Completed, on your screens so waiting customers can track their orders.
• Connect your Point of Sale menu Connect your Toast POS account to Displai so menu changes update your digital menus.