Set up Tyme kiosk on Displai screens

When to use this

Use this guide to configure your Tyme Commerce self-checkout kiosk on Displai screens. This integration enables customers to place orders directly through a standing or table kiosk at your location. You’ll need kiosk hardware delivered by the Displai team and activation credentials provided during delivery.

Steps

1. Add Tyme to your screen

   • Log in to your Displai dashboard and navigate to the Library page
   • Click the green “Create” button to open your app library
   • Locate and select the Tyme app
   • In the Presentation Builder window, press “Save” then “Done”

2. Assign Tyme to a screen

   • Create a new playlist and add your Tyme presentation to it
   • Save the playlist
   • Navigate to your Screens page and select the screen you’re using for the kiosk
   • Assign the new playlist to the screen and publish it

3. Log in to the kiosk

   • On your physical kiosk screen, log in to the Tyme kiosk app using the credentials shared by the Displai team

4. Connect the card reader

   • Plug the card reader into a power outlet
   • Choose one connection method:
     • LAN connection: Insert an Ethernet (CAT6) cable directly into the card reader. The card reader and kiosk must be on the same local network
     • WiFi: Follow the on-screen prompts on the card reader to connect to WiFi. To switch networks later, press 0-9-4-3-4 on the keypad and follow the prompts. Press the red X button to start over

5. Activate the kiosk

   • Select your kiosk mode (standing kiosk or table kiosk)
   • Enter the unique kiosk code provided by the Displai team. Each kiosk has a unique identifier code that can only be used once
   • Click “Activate kiosk”

6. Associate the card reader

   • Enter the card reader association information shared by the Displai team at hardware delivery
   • Click “Connect” to complete activation

Verify

Your kiosk is ready when customers can browse the menu, place orders, and complete payment on the kiosk screen. Orders should appear in your Tyme Merchant app. Test a small transaction to confirm the full order flow works end-to-end.

If it doesn’t work

Card reader won’t connect: Verify the card reader is powered on and connected to the same network as the kiosk. For WiFi, press 0-9-4-3-4 on the card reader keypad to reconnect. For LAN, check the Ethernet cable is securely connected.

Kiosk code rejected: Each kiosk code is unique and single-use. If your code doesn’t work, contact Displai support to verify you’re using the correct code for your kiosk.

Tyme app not appearing in dashboard: Contact Displai support to enable the Tyme integration for your account.

Related articles

• Create and understand presentations Understand how presentations work as the building blocks of your playlists, and create one with the right app and duration.
• Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.

• Contact Displai support if you encounter hardware defects or missing activation materials