Display TimeWellScheduled on Displai screens

When to use this

Use this guide when you want to display employee schedules from TimeWellScheduled (TWS) on your Displai screens. TimeWellScheduled is a time and attendance solution for managing employee schedules, tracking punches, absences, and overtime. This integration works for businesses in retail, restaurants, professional services, and healthcare.

Steps

Activate the TimeWellScheduled app

1. Complete the FastStart form at https://raydiant.timewellscheduled.com/faststart/ to set up your account.
2. Wait for the TimeWellScheduled app to appear automatically in your Displai dashboard library.

Configure the app in your Displai dashboard

1. Open your Displai dashboard and locate the TimeWellScheduled app in your library.
2. Click on the TimeWellScheduled app.
3. Enter your Company ID and Displai ID.
4. (Optional) Enter a Department Code to display schedules for a specific department, or leave blank to show all departments.

Find your Company ID and Displai ID

1. Log in to https://my.timewellscheduled.com/.
2. Click Manage My Business.
3. Scroll down to the Partners Table and click on Displai.
4. Copy the Company ID and Displai ID displayed.

Choose what to display

Select from these display options:

• Weekly schedules: This week, next week, or the next 7 days
• Daily schedules: Today or tomorrow
• Absences: This week or next week
• News board: Custom messages for your employees

Verify

After configuration, your TimeWellScheduled schedules should appear on your Displai screens within a few minutes. Check that the correct department schedules are visible if you specified a department code.

If it doesn’t work

Schedules not appearing: Verify that you entered the correct Company ID and Displai ID from the TimeWellScheduled Partners Table. Check that you completed the FastStart activation form.

Can’t find Company ID or Displai ID: Ensure you’re logged in to your TimeWellScheduled account and have navigated to Manage My Business → Partners Table → Displai. If the Displai entry is missing, contact TimeWellScheduled support at support@timewellscheduled.com.

Wrong schedules displaying: If you entered a Department Code, confirm it matches your TimeWellScheduled department configuration. Leave the field blank to display all departments.

TimeWellScheduled product questions: Contact TimeWellScheduled support at support@timewellscheduled.com or visit their help article at https://support.timewellscheduled.com/article/raydiant-where-can-i-find-my-setup-information/.

Displai dashboard issues: Contact Displai support if the TimeWellScheduled app doesn’t appear in your library after completing FastStart, or if you experience technical issues within the Displai dashboard.

Related articles

• Display 7Shifts on your screens Connect your 7Shifts account to show employee schedules or event calendars for a location on your screens.
• Contact customer support Reach Displai support by form, email or live chat, and include the details that help the team resolve your issue faster.

• Contact TimeWellScheduled support for scheduling and account questions
• Contact Displai support for dashboard and display configuration issues