How-to · Hoopla
Set currency format in Hoopla
Set the default currency symbol used across Hoopla leaderboards, newsflashes, the web and mobile apps, and TV channels.
When to use this
Section titled “When to use this”Use this procedure to set the default currency symbol displayed in Hoopla leaderboards, newsflashes, web app, mobile app, and TV channels. This ensures that all monetary values throughout Hoopla display in your organization’s preferred currency format.
- In the Hoopla web app, click your profile photo in the upper right corner.
- Select Settings from the dropdown menu.
- Locate the Currency field.
- Select your organization’s default currency from the dropdown.
- Save your changes.
Verify
Section titled “Verify”After saving, check that leaderboards and metrics display the correct currency symbol. The change applies to the web app, mobile app, and TV channels.
If it doesn’t work
Section titled “If it doesn’t work”If the currency does not update after following these steps, verify that you have admin permissions. If you still encounter issues, contact support.
Individual metrics can be configured with their own currency symbol, which will override this default setting. If a specific metric displays the wrong currency, check its configuration separately.
Related articles
Section titled “Related articles”- Change the currency for a metric in Hoopla Show a currency metric in a currency other than your account default, so you can display several currencies on one channel or leaderboard.
- Manage your account settings in Hoopla Update your name, email and password, and turn on two-step verification, offline device alerts and remote assistance from your Account page.
Still having trouble?
Email our support team.