Find your SinglePlatform business ID

When to use this

You need your SinglePlatform Business ID to display SinglePlatform menus on your screens. This ID connects your SinglePlatform account to your Displai presentation setup.

Steps

1. Collect the following information about your business:

   • Your business or organization name
   • The email address you use to sign into SinglePlatform
   • A link to your current SinglePlatform menu page
   • Your business’s physical address
   • Your business phone number

2. Email support@displai.ai with all five pieces of information listed above.

3. Wait for the support team to coordinate with SinglePlatform and provide your Business ID.

Verify

You will receive your SinglePlatform Business ID via email within 1 business day. Once you have the ID, you can use it to display any menus associated with the same SinglePlatform account.

If it doesn’t work

• Missing information: Ensure you’ve included all five required items in your email. Incomplete requests will delay retrieval.
• No response after 1 business day: Check your spam folder, then reply to your original support email to follow up.
• Wrong Business ID returned: Verify that the email address you provided matches your SinglePlatform login exactly.

Related articles

• Whitelist Displai support emails to prevent spam filtering Add support@displai.ai to your safe senders so replies from Displai support reach your inbox instead of your spam folder.

• Contact support@displai.ai for Business ID retrieval requests