Navigate the Hoopla mobile app

When to use this

Use this guide when you’re new to the Hoopla mobile app or want to understand where to find key features like communications, performance data, leaderboards, and rewards.

Steps

1. Open the app and view Huddle when you log in, you’ll land on the Huddle tab at the top of the page. This is the communications hub where you can view messages, newsflashes, and upcoming calendar events.

2. Create a post tap “Create Post” in Huddle and select a template (General, Recognition, Emergency, Task, or EngageAI) to send a message to your team.

3. Check performance data tap the Performance tab to view your Performance Console if your admin has configured one.

4. View rankings and challenges tap the Scoreboard tab to access:

   • Leaderboard sub-tab for any leaderboards you’re a player or watcher on
   • Challenges sub-tab for challenge scores from the past 30 days

5. Access Points & Rewards tap the Points & Rewards tab to view your point balance, accrual history, and rewards store (if configured).

6. Open Configure settings look for the Configure section on the right side of the screen to access admin settings and configuration options.

7. View your profile tap your profile avatar to edit your profile, view What’s New, access the Help Center, change Settings, or log out.

Verify

You should see five main tabs across the top: Huddle, Performance, Scoreboard, Points & Rewards, and Configure (on the right side). If you don’t see a Performance Console, confirm with your admin that one has been set up for you.

If it doesn’t work

• Missing Performance tab — ask your Hoopla admin to set up a Performance Console for your account.
• Cannot find Configure section — look on the right-hand side of the screen rather than the main header.
• Missing tabs entirely — verify you’re using the current version of the Hoopla app; update if necessary, or contact support if the issue persists.

Related articles

• Use Hoopla on your mobile device Download the Hoopla mobile app for iOS or Android, log in, and use its Activity, Rankings, Quickfire, and Notifications tabs.
• Personalize your Hoopla player profile Personalize your Hoopla player profile while following the workplace guidelines and best practices for appropriate content.
• Introducing Huddle messaging center Find your way around the Huddle tab’s Calendar Events, Newsflash and Messages sections, and view, filter or delete your messages.
• View and manage leaderboards in the Scoreboard section Browse the leaderboards you play on or watch in the Scoreboard, pin favorites, check your ranking, and challenge players to a Face-Off.