Types of user roles

Admin: An admin has all access and permissions for any part of the platform.

Team Admin: A Team Admin can manage their team’s data and channel configurations, just like an Admin, but have more granular permissions for specific use of the role. To learn more about Team Admins click here.

**Player User:**Players are standard users who can appear on Leaderboards, participate in Challenges, or trigger specific types of Newsflashes. They can also view Channels, Huddle, and Performance Console (if set up) and be awarded points via newsflashes and challenges. Players do not receive the Admin or Team Admin configuration permissions described above.

Fan User: A Fan user differs from the Standard User (Player/Admin/Team Admin) and requires a different license* type. Fans are essentially Players who aren’t tied to metrics. Fans can view Channels, the Activity Feed, and be Watchers on Leaderboards, but are prevented from appearing on Leaderboards, participating in Challenges, or triggering specific types of Newsflashes. They can be awarded points and use the rewards store. To learn more about Fans click here.

Related articles

• Assign the Team Admin role in Hoopla Give a team member the Team Admin role so they can manage team data and channels without full Admin access.
• What are Watchers in Hoopla? Understand how Watchers can view leaderboards and newsflashes, and get notifications, without appearing in rankings or triggering them.
• Add and manage Fan users in Hoopla Add Fan users or convert existing users to Fans, and see what a Fan license can and cannot do in Hoopla.