View and customize your Hoopla dashboard

When to use this

Your Hoopla dashboard is a personalized space where you track the metrics most important to you and your team, see how you’re performing, and compare your results with others. Use this article to understand dashboard components, star recommended cards, pin cards to the top, and (if you’re an admin) view other team members’ dashboards.

Steps

Access your dashboard

1. Log in to Hoopla.
2. Click the Dashboards tab at the top of your screen.

Your dashboard appears with two types of cards:

• Leaderboard Cards: show your ranking on a specific leaderboard, your two closest competitors (who is above and below you), and the values of all applicable metrics. These cards also display insights and ranking changes between you and your competitors.
• Metric Cards: show your value on a specific metric, plus a comparison to the previous period (labeled “Previously” — for example, Yesterday for a daily metric or Last Week for a weekly metric).

Understand card organization

Your dashboard is organized into two sections:

1. Priority and Starred Cards Important cards set by your admin appear here with a blue [PRIORITY] label (the top one says [TOP PRIORITY]). Priority cards always appear at the top of your dashboard. Cards you star yourself also live in this section.

2. Recommended Cards for You to Follow Cards with a [TRENDING] label appear here temporarily. These are suggested based on your activity or team focus.

Star a card to save it

1. Find a [TRENDING] card you want to keep.
2. Click the star icon on the card.
3. The card moves to your Priority and Starred Cards section and remains there until you un-star it.

Pin a card to the top

1. Click the pin icon on any non-priority card.
2. The card stays pinned at the top of your dashboard until you un-pin it or replace it with another pinned card.

View another player’s dashboard (admin only)

1. At the top of your dashboard, click the View As button.
2. Select the player whose dashboard you want to view.
3. Their dashboard replaces yours. Click View As again and select your own name to return to your personal dashboard.

Verify

• You see your leaderboard ranking, metric values, and closest competitors on Leaderboard Cards.
• Starred cards appear in the Priority and Starred Cards section.
• Pinned cards remain at the top of your dashboard.
• (Admin only) The View As dropdown shows other players’ names, and selecting one displays their dashboard.

If it doesn’t work

• Card doesn’t star: Refresh your browser and try again. If the issue persists, contact support.
• Metrics show “Previously” with no value: The metric may not have a time period configured, or there is no prior data to compare against. Reach out to your admin to verify metric setup.
• View As button is missing: This feature is only available to admins. If you’re an admin and don’t see it, contact support.
• Dashboard looks empty: Your admin may not have set up Priority Cards yet, or you may not have starred any recommended cards. Check the Recommended Cards section for trending cards to follow.

Related articles

• Set up priority cards for a dashboard Choose up to seven metrics and leaderboards to show first on your players’ dashboards, set their order, and preview before publishing.
• Understanding leaderboard insights in Hoopla See how insights recognize metric improvements, rank changes and overall progress on your leaderboards, and where to find them.
• View your rankings on leaderboards Open the Rankings tab to see your position and metric values on leaderboards where you are a player or watcher.

• For a visual walkthrough, click the Quick Tour button in your Dashboards tab.