Use nested playlists to organize and schedule content

When to use this

Nested playlists let you combine multiple playlists inside a parent playlist. Use this feature when you want to reuse content blocks across different playlists, centrally manage content that appears in multiple places, or schedule content to join or override your default playlist at specific times. This simplifies your workflow by letting you update one nested playlist and automatically update every parent playlist that contains it.

Steps

1. Open the parent playlist where you want to add a nested playlist.
2. Click the ’+’ icon to add content to the playlist.
3. Select an existing playlist from the list to nest it inside the parent.
4. Click the ellipses button (three dots) on the right side of the nested playlist item to open the Action Strip.
5. To schedule the nested playlist, select Schedule from the Action Strip.
6. In the Schedule modal, enable scheduling and choose how the nested playlist should behave:
   • Join: The nested playlist content plays alongside the parent playlist content
   • Override: The nested playlist replaces all parent playlist content for the scheduled duration
7. Set your start time, end time, and any recurrence rules.
8. Save the schedule.

Verify

The nested playlist appears inside your parent playlist with a nested indicator icon. If you enabled scheduling, you will see the schedule details displayed next to the nested playlist. Preview the parent playlist to confirm the nested content plays at the correct times and in the correct mode (join or override).

If it doesn’t work

If the nested playlist does not play when expected, check these common issues:

• Parent playlist schedule blocks child content: If the parent playlist has a schedule and is not active, the nested playlist will not play regardless of its own schedule. Parent playlist schedules always take precedence.
• Scheduling conflict between multiple nested playlists: Review each nested playlist schedule in the Action Strip to identify overlaps. The most recently added schedule may take priority in join mode; in override mode, the active override blocks all other content.
• Insufficient permissions: Confirm you have editor or admin access to both the parent and nested playlists. If you cannot edit a nested playlist, the ellipses button will not display full options.

Related articles

• Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.
• Scheduling content Automate when content plays on your screens, from limited-time offers and promotions to day-parting and holiday content.
• Set up product events for lift-and-learn displays Trigger product-specific content on your display when a shopper picks up a product from a shelf, using nested playlists and rules.