How-to · Displai
Display Leyline queue management on Displai screens
Set up Leyline queue screens so customers can join a queue by QR code and follow their position on a ticket numbers screen.
When to use this
Section titled “When to use this”Use this article to set up Leyline queue management displays on your Displai screens. Leyline allows customers to join queues via QR code and monitors their position on numerical displays. This integration requires the Leyline premium add-on and an existing Leyline account.
- Contact sales to enable the Leyline premium add-on on your Displai plan.
- Log in to your Leyline dashboard at https://karoo.leyline.li/.
- Navigate to Service Centers > Devices and click “Add”.
- Fill out the device form and copy the generated UID.
- Open your Displai dashboard and navigate to the Library page.
- Click the green “Create” button and select Leyline from the app list.
- Paste the UID you copied from Leyline into the “Device UID” field.
- Select “Ticket Numbers” from the “Type of Screen” dropdown for displays showing queue position.
- Click “Save” and “Done”.
- Repeat steps 2–9 to create a second Leyline app, selecting “QR” as the type for the QR code entry screen.
- Create or edit a playlist and add both Leyline apps to it.
- Publish the playlist to your screens.
Verify
Section titled “Verify”The ticket numbers screen displays the current queue position and updates as the queue advances. The QR code screen displays a scannable code that customers can use to join the queue. Test by scanning the QR code with a mobile device and confirming the queue position appears on the numbers screen.
If it doesn’t work
Section titled “If it doesn’t work”UID not recognized: Verify you copied the complete UID from Leyline without extra spaces or characters. Generate a new UID in Leyline if needed.
Content not displaying: Confirm the Leyline app is added to a published playlist and the playlist is assigned to your screen.
Queue data not updating: Contact Leyline support at support.raydiant@leyline.li for issues with queue behavior or data synchronization.
Leyline app not visible in dashboard: Confirm the Leyline premium add-on is active on your account or contact sales to enable it.
Related articles
Section titled “Related articles”- Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.
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