Sign up for Hoopla Engage self-service and invite your team

When to use this

Use this guide when you want to set up a new Hoopla Engage workspace for your team and invite team members to join. The self-service version provides Huddle and Post features at no cost, allowing you to improve communication with frontline employees and managers. If a workspace already exists and you need to join it, see the “Joining an existing workspace” section below.

Steps

Create your workspace and account

1. Navigate to the Hoopla Engage signup page.
2. Select Set up your account to create a new workspace.
3. Fill out your contact information (name, email, company).
4. Click Create My Free Account.
5. Check your email inbox for a confirmation message from Hoopla.
6. Click the Confirm Email button in the email.
7. Create a password for your account when prompted.
8. Enter a workspace name and optionally upload a profile photo.

Invite your team members

You can invite team members immediately or skip this step and add them later.

Option 1: Invite by email

1. Enter each team member’s email address in the invitation field.
2. Click to send the invitation.

Option 2: Share an invite link

1. Copy the invite link displayed on the screen.
2. Send the link to your team via email, text message, or another communication method.

To add team members later:

1. Click I’ll do this later during the setup process.
2. Navigate to the Configure (Users) section from the main interface.
3. Choose to add a single user, add multiple users at once, or copy the invite link to share.
4. When adding users, the option to allow them to post messages is checked by default; uncheck this if you want them to only view messages.

Team members joining your workspace

When you invite team members, they receive an email with a Confirm Your Email button. After confirming, they will:

1. Set up a password.
2. Add their name and optionally upload a profile photo.
3. Choose to download the Hoopla mobile app or continue in their browser.

Verify

After completing setup:

• You should see the Huddle and Post tabs enabled in your workspace.
• Your invited team members should receive confirmation emails.
• You can access the Configure (Users) section to manage team members.

If it doesn’t work

Problem: Confirmation email not received

• Check your spam or junk folder.
• Verify you entered the correct email address during signup.
• Wait a few minutes and check again; delivery can be delayed.

Problem: Team member did not receive invite

• Verify the email address you entered is correct.
• Resend the invite from the Configure (Users) section.
• Alternatively, copy the invite link and send it directly to the team member via another method.

Problem: You want to join an existing workspace but don’t have an invite link

1. On the signup page, select Join a workspace instead of Set up your account.
2. Copy the message displayed and send it to your workspace administrator via email or your usual communication method.
3. Wait for your administrator to add you to the workspace.

Accessing paid features:

If you click on Scoreboard or Points & Rewards tabs, you will see a prompt to book a demo. These features require a paid version of Hoopla Engage. Contact our sales team to learn more.

Related articles

• Introducing Huddle messaging center Find your way around the Huddle tab’s Calendar Events, Newsflash and Messages sections, and view, filter or delete your messages.
• Send Post messages in Hoopla Send General, Recognition, Critical, or Task posts from Huddle to individuals, teams, or channels on your displays.
• Use Hoopla on your mobile device Download the Hoopla mobile app for iOS or Android, log in, and use its Activity, Rankings, Quickfire, and Notifications tabs.