Display Phenium on your screens

When to use this

Use this article when you want to display the Phenium kitchen intelligence system on your screens. Phenium provides real-time refrigeration and food holding temperatures, AI-based mobile alerts, safety logs, and compliance monitoring for food service operations.

Steps

1. Contact your account representative to add the Phenium application to your plan.
2. Book a Phenium demo or contact their sales team at 866-743-6486 if you don’t have a Phenium account yet.
3. Wait to receive your unique Phenium API Key via email from the Phenium sales team.
4. Complete white-glove training with Phenium to install sensors in your kitchen.
5. Log in to your Displai dashboard and navigate to the Library page.
6. Click the “Create” button to open your app library.
7. Select the Phenium application.
8. Enter the API Key you received from Phenium.
9. Select your screen location type from the dropdown menu:
   • Choose “Back Of House” for employee-only areas
   • Choose “Front Of House” for customer-visible areas
10. Choose your preferred temperature unit (Fahrenheit or Celsius) from the dropdown menu.
11. Set the display duration (default is 30 seconds).
12. Create a new playlist or edit an existing one, then add Phenium to it.
13. Publish the playlist to your screen.

Verify

Your screen should now display the Phenium interface showing real-time temperature monitoring and alerts. Back of house screens will rotate through equipment alerts every 10 seconds when multiple alerts are active.

If it doesn’t work

Missing API Key: If you haven’t received your API Key after purchasing the Phenium add-on, contact the Phenium sales team directly.

Phenium not showing in app library: Verify with your account representative that the Phenium add-on has been activated on your account.

Display or sensor issues: Contact Phenium support at care@phenium.com or review their FAQ documentation.

Dashboard or playlist issues: Contact support for assistance with the Displai platform configuration.

Related articles

• Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.

• Contact your account representative to add premium applications to your plan