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How-to · Displai

Display Square menus on your screens

Connect your Square account to show synced menus on your screens and choose categories, item details, out-of-stock handling and styling.

KB-01587 steps Last verified

Use this guide when you want to display your Square point-of-sale menus on your digital screens. The Square integration syncs your menus in real-time, so changes you make in Square appear automatically on your screens.

  1. Connect your Square account

    • Navigate to the Library page in your dashboard
    • Click the green “Create” button to open your app library
    • Select the Square app and click “Connect to Square”
    • Sign in with your Square email and password when redirected
  2. Select your business location

    • Choose from any of your Square business locations
    • Items and prices will reflect the selected location
  3. Configure category display

    • Select which categories to display from your Square catalog
    • Choose whether to show or hide product details (name, items, variations, modifiers, pricing, calories)
    • Note: Items not assigned to a category in Square will not appear
  4. Configure item details

    • Select individual items to customize
    • Check or uncheck boxes to include or exclude item name, price, variations, modifiers, and calories
    • Calorie data displays exactly as entered in Square’s Custom Attributes field
  5. Set up out-of-stock handling

    • Choose how to display out-of-stock items: remove them, strike them through, or leave them visible
    • In Square, enable tracking with a stock count of 0 or less (do not use the out-of-stock toggle)
  6. Customize appearance

    • Define your currency symbol and price format
    • Upload a banner or vertical image (displays top/bottom or left/right based on resolution)
    • Add an optional footnote message and select size (small, medium, or large)
    • Customize fonts and colors, or select a pre-built theme
    • Add a QR code URL or image with display size
    • Set presentation duration (default is 120 seconds)
  7. Publish to your screens

    • Add the Square menu presentation to your playlist
    • Assign the playlist to your desired screens
    • Click “Publish” to send it live

Your Square menu should appear on your assigned screens within a few minutes of publishing. Changes you make in Square will sync automatically to your screens.

Square app not visible in dashboard
Contact your sales representative at sales@displai.ai to activate the Square app on your plan.

Items missing from menu
Verify that items are assigned to categories in your Square catalog. Uncategorized items will not display.

Out-of-stock items displaying incorrectly
In Square, enable stock tracking and set stock count to 0 or less. Do not use the out-of-stock toggle, as this will not sync correctly.

Square account or POS configuration issues
Contact Square support at 855-700-6000 or visit their support page for assistance with Square-specific issues. For issues with the Square app in your dashboard, contact Displai support at support@displai.ai.

Still having trouble?

Text the 24/7 line or email support.