How-to · Displai
Display Square menus on your screens
Connect your Square account to show synced menus on your screens and choose categories, item details, out-of-stock handling and styling.
When to use this
Section titled “When to use this”Use this guide when you want to display your Square point-of-sale menus on your digital screens. The Square integration syncs your menus in real-time, so changes you make in Square appear automatically on your screens.
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Connect your Square account
- Navigate to the Library page in your dashboard
- Click the green “Create” button to open your app library
- Select the Square app and click “Connect to Square”
- Sign in with your Square email and password when redirected
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Select your business location
- Choose from any of your Square business locations
- Items and prices will reflect the selected location
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Configure category display
- Select which categories to display from your Square catalog
- Choose whether to show or hide product details (name, items, variations, modifiers, pricing, calories)
- Note: Items not assigned to a category in Square will not appear
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Configure item details
- Select individual items to customize
- Check or uncheck boxes to include or exclude item name, price, variations, modifiers, and calories
- Calorie data displays exactly as entered in Square’s Custom Attributes field
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Set up out-of-stock handling
- Choose how to display out-of-stock items: remove them, strike them through, or leave them visible
- In Square, enable tracking with a stock count of 0 or less (do not use the out-of-stock toggle)
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Customize appearance
- Define your currency symbol and price format
- Upload a banner or vertical image (displays top/bottom or left/right based on resolution)
- Add an optional footnote message and select size (small, medium, or large)
- Customize fonts and colors, or select a pre-built theme
- Add a QR code URL or image with display size
- Set presentation duration (default is 120 seconds)
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Publish to your screens
- Add the Square menu presentation to your playlist
- Assign the playlist to your desired screens
- Click “Publish” to send it live
Verify
Section titled “Verify”Your Square menu should appear on your assigned screens within a few minutes of publishing. Changes you make in Square will sync automatically to your screens.
If it doesn’t work
Section titled “If it doesn’t work”Square app not visible in dashboard
Contact your sales representative at sales@displai.ai to activate the Square app on your plan.
Items missing from menu
Verify that items are assigned to categories in your Square catalog. Uncategorized items will not display.
Out-of-stock items displaying incorrectly
In Square, enable stock tracking and set stock count to 0 or less. Do not use the out-of-stock toggle, as this will not sync correctly.
Square account or POS configuration issues
Contact Square support at 855-700-6000 or visit their support page for assistance with Square-specific issues. For issues with the Square app in your dashboard, contact Displai support at support@displai.ai.
Related articles
Section titled “Related articles”- Connect Square POS to Displai Connect your Square POS account to Displai from the Integrations page so your Square menu items sync automatically.
- Connect your Point of Sale menu Connect your Toast POS account to Displai so menu changes update your digital menus.
- Recommended resolution for menu images Size images for your Displai menu so they aren’t cut off, based on your screen orientation and the image’s aspect ratio.
- Create and publish playlists to screens Create a playlist in your Library, add and order presentations, then assign and publish it to your screens.
Still having trouble?
Text the 24/7 line or email support.