Topic · Hoopla
How-to guides
Step-by-step answers for everyday tasks and troubleshooting.
203 articles in this collection.
- Access content management in Hoopla
- Add a Hoopla channel to a Microsoft Teams tab
- Add a segment to a channel’s default lineup
- Add and manage Fan users in Hoopla
- Add content to your Hoopla lineup
- Add custom badges
- Add custom content to your Hoopla TV channel
- Add generic metric newsflashes in Hoopla
- Add generic metrics from Google Sheets
- Add Google Slides to a Web Page step in Hoopla
- Add news, traffic and weather
- Add or change user aliases in Hoopla
- Add or remove TalkDesk users in Hoopla
- Add Quickfire Newsflashes in Hoopla
- Add RSS ticker feeds in Hoopla
- Add team metric newsflashes in Hoopla
- Add teams with Salesforce report
- Add Twitter to your Hoopla channel
- Add user metric newsflashes in Hoopla
- Add user or TV display licenses in Hoopla
- Add users manually
- Add users to multiple Hoopla accounts
- Add users with file upload
- Apply labels to metrics and leaderboards
- Apply tags to channels and segments in Hoopla
- Assign Salesforce report totals to teams in Hoopla
- Assign the Team Admin role in Hoopla
- Audio troubleshooting
- Authenticate Slack integration for Hoopla
- Authorize the HubSpot integration in Hoopla
- Authorize the Tableau integration in Hoopla
- Authorize the TalkDesk integration in Hoopla
- Authorize Toast integration for Hoopla
- Auto-calculated team metrics in Hoopla
- Automate with Slack patterns in Hoopla
- Award points for winning challenges
- Cancel your Hoopla service
- Cannot add a team to another team in Hoopla
- Challenge types - tips
- Change the currency for a metric in Hoopla
- Change your Hoopla password
- Channel best practices
- Clone a segment
- Complete tasks in Hoopla Huddle
- Configure a data table from an integration
- Configure a data table in Hoopla
- Configure badges in Hoopla
- Configure calendar events in Hoopla
- Configure data table from a file
- Configure metric step in Hoopla
- Configure reusable segments in Hoopla
- Configure Salesforce IP allowlist for Hoopla
- Configure Slack Newsflash in Hoopla
- Connect a Hoopla channel to a Raydiant screen
- Connect Dynamics to Hoopla
- Connect Hoopla to a Salesforce sandbox
- Connect Hoopla to Excel Online
- Connect Hoopla to Google Sheets
- Connect Jira to Hoopla
- Connect Power BI to Hoopla
- Connect Salesforce to Hoopla
- Connect Square to Hoopla for sales data sync
- Connect Zapier to Hoopla
- Copy a channel to a reusable segment
- Create a channel
- Create a custom Hoopla tab in Salesforce
- Create a data table from a Salesforce report
- Create a leaderboard from a Salesforce report in Hoopla
- Create a metrics step, gauge, or progress bar from a Salesforce report
- Create a Salesforce streaming newsflash in Hoopla
- Create a Salesforce user provisioning report for Hoopla
- Create data sets in Hoopla
- Create posts with HooplaAI in Hoopla
- Create Salesforce metric reports for Hoopla
- Create teams
- Create users and teams from Dynamics
- Define your metrics
- Displai and Hoopla connection
- Display COVID-19 health tips and news updates
- Display data tables from Excel Online in Hoopla
- Display data tables from Google Sheets on your screens
- Display Google Sheets-based incentive leaderboards in Hoopla
- Display your Hoopla channel on Displai screens
- Enable multi-timezone scheduling in Hoopla
- Filter Hoopla metrics and leaderboards by labels
- Fonts for leaderboards
- Grant temporary account access to support
- Hoopla mobile app
- HubSpot newsflashes
- Initiate a Battle in Hoopla
- Initiate a race challenge in Hoopla
- Initiate faceoffs for players and teams in Hoopla
- Initiating a tournament in Hoopla
- Install the Hoopla app in TalkDesk
- Install the Salesforce widget
- Introducing Huddle messaging center
- Leaderboard alerts
- Linked vs unlinked segments in Hoopla
- Log in to Hoopla
- Manage assets and tags in Hoopla
- Manage your account settings in Hoopla
- Managing points without rewards in Hoopla
- Map data from Excel Online to Hoopla metrics
- Map data from Google Sheets to Hoopla metrics
- Map data from Hoopla to Google Sheets
- Map data from Tableau to Hoopla
- Map data into Hoopla metrics
- Map Hoopla data to Excel Online
- Map Hubspot data into Hoopla
- Map metrics from Toast into Hoopla
- Map TalkDesk data into Hoopla
- Map users and locations from Toast to Hoopla
- Migrate Salesforce org in Hoopla
- Monthly engagement ideas for Hoopla
- Navigate the Hoopla mobile app
- November engagement ideas for Hoopla
- Organize users, metrics, and leaderboards with labels
- Personalize your Hoopla player profile
- Personalize your metric newsflash with a photo and message
- Personalize your metric newsflashes
- Play YouTube videos in Hoopla
- Player leaderboards
- Redeem points and rewards in Hoopla
- Remote employee kit for Hoopla
- Repost a newsflash in Huddle
- Resolve the Salesforce OAuth error
- Salesforce report not visible in Hoopla menu
- Salesforce users unable to login to Hoopla
- Schedule a recurring task in Hoopla
- Schedule segments for Hoopla channels
- Scheduled backgrounds
- Send a task message in Hoopla
- Send Hoopla email summaries to your team
- Send Post messages in Hoopla
- Set currency format in Hoopla
- Set or reset a challenge to include previous scores
- Set targets and color indicators on leaderboards
- Set up a corporate communications channel in Hoopla
- Set up a Performance Console for your team
- Set up a Salesforce-triggered streaming newsflash in Hoopla
- Set up automatic logout for inactive Hoopla users
- Set up channel watchers in Hoopla
- Set up department solution sets in Hoopla
- Set up Microsoft Teams notifications in Hoopla
- Set up priority cards for a dashboard
- Set up Slack notifications in Hoopla
- Setup guide - Hoopla with the Salesforce integration
- Share Hoopla channels via link
- Share your Hoopla channel via email
- Show a Tableau dashboard in a channel
- Sign up for Hoopla Engage self-service and invite your team
- Slack pattern examples for Hoopla
- Start a faceoff with another user
- Stream newsflashes using formula field values in Hoopla
- Sync team membership with Excel
- Sync teams from Salesforce reports
- Team leaderboards
- Trace a Hoopla leaderboard back to its data source
- Track user login history in Hoopla
- Trigger a newsflash from Zapier
- Trigger a Quickfire Newsflash in Hoopla
- Trigger a Slack Newsflash in Hoopla
- Trigger newsflashes from Slack messages
- Trigger newsflashes from Zapier
- Troubleshoot a streaming newsflash that won’t appear on your TV channel
- Turn a survey into a leaderboard
- Turn off Leaderboard Insights in Hoopla
- Turn setup mode on or off in Hoopla
- Types of metric updates
- Types of user roles
- Unable to update your name or email
- Update billing or cancel your Hoopla subscription
- Update metric values manually
- Update metrics from Zapier
- Update metrics in bulk using email upload
- Update metrics with file upload
- Update your profile - players
- Update your profile as a Fan
- Update your profile in the Hoopla mobile app
- Upgrade to Hoopla Enterprise features
- Upload calendar events in Hoopla
- Use a post step template in Hoopla
- Use capture groups in Slack patterns to extract values
- Use content tags and shuffle in Hoopla
- Use duplicate names across metrics and leaderboards with labels
- Use Hoopla on your mobile device
- Using Hoopla in a marketing department
- Using Hoopla in a product department
- Using Hoopla in a sales department
- Using Hoopla in customer success departments
- Using Hoopla with Slack: player and fan guide
- Verify a Hoopla player’s Salesforce login
- View and customize your Hoopla dashboard
- View and manage leaderboards in the Scoreboard section
- View and respond to challenges in Hoopla
- View and reuse scheduled segments in Hoopla
- View or edit billing information in Hoopla
- View recent activities in Hoopla
- View task completion status in Hoopla
- View your rankings on leaderboards
- Watch channels on your computer
- Web page step displays white screen
- Why use teams
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