Hoopla
Welcome to Hoopla! Learn the basics.
What is Setup Mode?
Defines setup mode and how to disable the feature.
Glossary of Terms
Key terms within Hoopla.
Activate TV Devices within Hoopla
How to stream a channel using something other than a Displai Device.
Supported Hardware Devices
Auto Logout
Performance Console Set-up
Best Practices for Setup
Best practices for organizing and managing performance content effectively in Hoopla.
Quick-Start Guide - without Salesforce
Ways to view Hoopla
How to Log in to Hoopla
Use Cases
Using Hoopla in a Customer Success Department
Using Hoopla in a Sales Department
Using Hoopla in a Marketing Department
Using Hoopla in a Product Department
Using Hoopla for Corporate Communications
Google Sheets Use Case Example
How to turn a Survey into a Leaderboard
Users
Who to add as Users?
Types of User Roles
Fan Users
Team Admin
Team Admin Permissions
User Aliases
Users in multiple Hoopla accounts
Add Users Manually
Create Teams
Why Use Teams?
Add Users with File Upload
Watchers
Player Resources
Player Training
Update your Profile - Players
Update your Profile - Fans
Unable to Update Name or Email
Hoopla Mobile App
How to update your Hoopla profile using the Hoopla Mobile App
Huddle
Personalization of Player Profiles: Guidelines and Best Practices
Personalize your Metric Newsflashes
Rewards for Players & Fans
Scoreboard - Leaderboard Section
Scoreboard - Challenge Section
Slack Integration - Player & Fan's Guide
Start a Faceoff with Another User
Watch Channels on Your Computer
Data
Metric Currencies
Types of Metric Updates
Define your Metrics
Auto-calculated Team Metrics
Metric Newsflashes
Configure Data Table from a File
Configure Data Table from an Integration
Update Metric Values Manually
Types of Newsflashes
Update Metrics with Email Upload
Update Metrics with File Upload
Where does this data come from?
Newsflash Events on Displai Screens
Leaderboards
Player Leaderboards
Team Leaderboards
Targets and Color Indicators
Leaderbord Insights
Turn off Leaderboard Insights
Types of Leaderboards
Fonts for Leaderboards
How to add a font to a Leaderboard.
Channels
Create a Channel
Setup Channel Watchers
Channel Best Practices
What Can You Add to Your Lineup?
Configure Metric Step
Configure Data Table
Play YouTube Videos
Use a Post Step Template
Google Slides to Web Page Step
Adding RSS Ticker Feeds to Your Channel
How to Clone a Channel or Segment
Connecting a Hoopla Channel to a Displai Screen
I Can't See my Web Page Step
Schedule Segments for your Channels
Scheduled Segments - FAQs
Share your Channel via Email
Utilizing Channel Links
News, Traffic and Weather
Leaderboard Alerts
How to get a breaking news ticker when someone moves up the board.
Scheduled Backgrounds
Schedule Holiday and Theme Backgrounds in advance to keep your screens effortlessly fresh.
Segments
Add Segment to Default Channel Lineup
Configure Reusable Segments
Linked vs Unlinked Segment
Reusable Segments Best Practices
Cloning Segments
Hoopla <> Salesforce
Setup Guide - Hoopla with the Salesforce Integration
Connect Salesforce to Hoopla
Supported Salesforce Editions
Salesforce API credits
Salesforce Profile Security Settings to Connect to Hoopla
Getting Hoopla to work with Salesforce IP Restrictions
Add Users and Teams with a Master Salesforce User Report
Team Reports
Create Salesforce Metric Reports
Team metrics from Salesforce reports
Create a Leaderboard from a Salesforce Report
Create a Salesforce Streaming Newsflash
Create a Metrics Step, Gauge, or Progress Bar from a Salesforce Report
Create a Data Table from a Salesforce Report
Create Custom Hoopla Tab in Salesforce
Can't See Salesforce Report in Menu
Streaming Newsflashes based on Formula Fields
Connecting Hoopla to a Salesforce Sandbox
Salesforce Users Unable to Login
Salesforce Player cannot log in because they are not “Verified”
Migrating Salesforce Orgs
Troubleshooting your Streaming Newsflash
Supported Objects for Streaming Newsflashes
Salesforce Widget Installation
How to install the Widget managed package.
Salesforce OAuth Error
Hoopla <>Talkdesk
Authorizing the TalkDesk Integration
Installing the Hoopla App in TalkDesk
User Management - TalkDesk
Mapping TalkDesk Data into Hoopla
Other Integrations
Displai <> Hoopla
Connecting your Hoopla to a Displai screen
Power BI <> Hoopla
Square <> Hoopla
Hoopla<>Excel Online
Connecting to Excel Online
Mapping Data from Excel Online to Hoopla
How to Map Data from Hoopla to Excel Online
Data Tables from Excel Online
Team Membership Syncing with Excel
Hoopla<>Google Sheets
Connecting to Google Sheets
Mapping Data from Google Sheets to Hoopla
Map Data from Hoopla to Google Sheets
Data Tables from Google Sheets
Generic Metrics via Google Sheets
Hoopla<>Slack
What are Slack Notifications?
Slack Notifications - Best Practices
Authenticating the Slack Integration
Configure Slack Newsflash
Setting up Slack Notifications
Automate with Slack Patterns
Capture Groups in Slack Patterns
Slack Patterns - Examples
Trigger a Slack Newsflash
Hoopla<>Tableau
Authorizing the Tableau Integration
Mapping Data from Tableau to Hoopla
Showing a dashboard in the Channel
Hoopla<>Dynamics
Connect Dynamics to Hoopla
Dynamics API Credits
Create Users & Teams in Dynamics
Creating Sets of Data in Dynamics
Mapping Metrics in Dynamics
Hoopla <> Hubspot
Authorizing the Hubspot Integration
Mapping Hubspot Data into Hoopla
Hubspot Newsflashes
Hoopla <>Zapier
Getting Started with a Zap
Trigger Newsflashes from Zapier
Update Metrics from Zapier
More Hoopla Goodness
Post Messaging
Audio Troubleshooting
Remote Employee KitGuide to utilizing Hoopla features for a remote employee.
Guide to utilizing Hoopla features for a remote employee.
Email Summaries
Email Summary FAQs
Tracking Hoopla Logins
HooplaAI
Labels
What are Labels?
How to Apply Labels to Metrics & Leaderboards
Duplicate Leaderboard Names With Labels
How Does Filtering Work?
Challenges
Challenge Types + Tips
Initiating Faceoffs for Players and Teams
Initiating a Race
Initiating a Battle
Initiating a Tournament
Tournament Scoring
Set or reset a challenge to include previous scores
Points & Challenges