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Content Management Error Notification

Content Management Tag Error Emails

Overview

A recent Hoopla update introduced a new feature that automatically sends a notification email when a Content Management folder or tag is empty. This is designed to help prevent blank steps from appearing in your channels.


What to Expect

  • A separate email is sent for each empty tag or folder in Content Management.
  • An email is sent to every Admin on the account for each empty tag/folder.
  • If your account has many empty tags, you may receive a large volume of these emails.

How to Stop Receiving These Emails

You have two options to stop receiving Content Management tag error notifications:

  1. Delete the empty tag or folder — If you no longer use the tag or folder referenced in the email, simply remove it from Content Management.
  1. Change your admin role — Update your role from Admin to Team Admin to stop receiving these notifications.
 

How to find the tag/folder name

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