Date: 02/23/2026
Release: Hoopla: Performance Console Now Supports Backgrounds in Channels
What’s New
We’ve added background support to the Performance Console step inside Channels. You can now apply branded backgrounds to the Performance Console - just like you can with leaderboards, challenges, and other channel steps.
Why this matters
Previously, the Performance Console appeared without background customization, which created visual inconsistency when displayed alongside other branded content.
Now you can:
- Maintain full visual consistency across your Channel
- Apply your brand colors, images, or design themes
- Create a more polished on-screen experience
How it works:
- Background settings are available directly within the Performance Console step
- We’ve reused the existing background configuration system
- Background applies specifically to the Performance Console step within the Channel
- Text readability remains optimized
This update helps your performance data look as good as it performs.
Date: 02/23/2026
Release: Hoopla: Enhancements for HubSpot Users
We’ve just released two highly requested improvements to make HubSpot → Hoopla metric mapping more powerful and flexible.
- OR Logic in HubSpot Metric Mappings
What’s New
You can now apply OR logic within a single mapping condition.
Instead of creating multiple separate mappings for:
- Deal Stage = Closed Won
- OR Deal Stage = Closed Won Deposit
You can now select multiple values within the same field.
Why this matters
Previously, customers had to:
- Create multiple separate mappings
- Export and combine data externally (e.g., Google Sheets)
- Manage cluttered configurations
Now:
- Fewer mappings
- Cleaner setup
- Faster visibility into performance
- No external workarounds
This is especially helpful for teams tracking multiple deal stages or deal types under a single metric.
2. “Next Week” Time Range Option
What’s New
You can now select “Next Week” as a time range when mapping HubSpot data to Hoopla metrics.
Why this matters
Until now, time ranges only supported historical or current data.
This update allows you to:
- Track scheduled items
- Monitor future activity
- Display upcoming performance targets on TV screens
- Drive proactive behavior, not just report past results
Perfect for teams planning ahead and wanting visibility into what’s coming.
These updates are live and available now in your HubSpot → Hoopla metric mappings.
If you’d like help optimizing your setup, reach out - we’re happy to assist.
Date: 02/18/2026
Release: Digital Signage: Playlist Builder: Nested Playlists Just Got Easier
Managing nested playlists just became faster and more intuitive.
What’s New
Add Content Directly Inside Nested Playlists
You’ll now see an Add button directly within each nested playlist.
When you add content:
- It appears at the top of the list
- Its exact position is immediately visible
- A loading state confirms it’s being added
- A visual “New” indicator chip shows the content hasn’t been saved yet
Why This Matters
This update:
- Reduces friction when managing complex playlist hierarchies
- Makes content order immediately clear
- Improves collaboration for multi-user teams
Nested playlist management is now faster, clearer, and built for real-world content workflows.
Date: 02/18/2026
Release: Digital Signage: Stripe Self-Service Billing Now Available in the Dashboard
What’s New
We’ve launched the Stripe Billing Portal directly inside your Dashboard.
You can now securely manage billing without needing to contact Support.
Inside the Dashboard, you can now:
- View and download invoices
- Update payment methods
- Update credit cards
- Pay outstanding balances
All billing actions are handled securely through the Stripe Customer Portal.
This replaces the previous Account Console billing experience, which has now been removed.
How Billing Access Works
Billing access is automated and updated in real time.
You will see the Billing Portal if your login email is listed on your account in one of the following fields:
- Dashboard Email
- Bill To Email
- Additional Bill To Contact
Our system securely checks the full Salesforce account hierarchy (including parent and child accounts) and grants or revokes access instantly based on that information.
If you do not see the Billing Portal in your Dashboard:
→ Please reach out to your Account Success Manager at Displai to review and update your billing contact details.
Invoice History
The Stripe portal displays:
- Invoices created after the Stripe migration
Invoices created prior to migration remain in Salesforce.
If you need historical invoices:
→ Please contact Support or your Account Success Manager.
Who This Applies To
This rollout applies to all customers, including:
- Single-account users
- Multi-account enterprise setups
There are no exclusions.
Billing is now streamlined, secure, and fully self-service within your Dashboard.
Date: 02/17/2026
Release: Digital Signage: Multizone Layouts - Now More Flexible
What’s New
You can now invert existing multizone proportions.
We now support:
- 70:30 → 30:70
- 60:40 → 40:60
No new layouts introduced - just more flexibility with the ones you already use.
Why This Matters
Many menu boards require:
- Visual weight at the bottom (pricing, modifiers)
- Promos or secondary content on the larger zone
- Brand-standard layout alignment across locations
Previously, customers had to use design workarounds. Now, you can simply flip the ratio and move forward.
Date: 02/09/2026
Release: Newsflashes Blast on Digital Signage
Celebrations now show up on your screens - even when Hoopla isn’t the active app.
What’s new:
- Hoopla newsflashes can interrupt Signage playlists and display on digital signage
- If Hoopla is in the background, the system waits and shows the celebration when it comes back into view
- Multiple newsflashes play in sequence
Why it matters:
Newsflashes are the heart of recognition. Now they work seamlessly across Hoopla and digital signage - so wins never get missed.
This is a major step in bringing Hoopla and digital signage together into one connected experience.
Date: 02/05/2026
Release: Hoopla: Faster Setup, Better Data Access
What’s New:
Clone Channels in One Click
Creating channels just got much faster.
You can now duplicate an existing channel instead of rebuilding it from scratch.
What’s included:
- Full channel structure and steps
- Leaderboards, styles, backgrounds, and settings
Why it matters:
Channel creation is a repeat task for admins. Cloning removes busywork and keeps setups consistent across teams and locations.
SharePoint Excel Integration
Hoopla now connects directly to Excel files stored in SharePoint libraries.
What changed:
- Browse and select Excel workbooks from SharePoint (not just personal OneDrive)
- Map data directly to Hoopla metrics
- Automatic sync (no CSV uploads, no manual refresh)
Why it matters:
For teams using Microsoft tools, SharePoint is the source of truth. This makes setups faster, more secure, and easier to maintain—especially when people join or leave the company.
Date: 02/02/2026
Release: Digital Signage: Canva is now available in Displai Dashboard
What’s New:
You can now display your Canva designs directly on your digital screens - no exporting, no uploads.
Two simple options:
- Canva App: Connect your Canva account, pick a design, and it auto-syncs when you make updates.
- Webpages App: Use a public Canva link (with &embed) for quick sharing without account connection.
Fast setup. Always up to date. Built for screens.
Learn more: