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Hardware Installation & WiFi Pairing

Install your hardware and pair it your Displai dashboard

Installation of your Displai player is a breeze with the few basic steps. If you have your hardware in hand, feel free to follow along with the video below to ensure a smooth and successful installation. There are four basic steps to connect and pair your Displai device.

  • Plug the ScreenRay to an HDMI channel on your screen. Make sure your screens input is set to that channel.
  • Connect the ScreenRay to a power source. Please use the AC adapter that came with your Raydiant device, others will not work.
  • Connect the ScreenRay to your in-location WiFi or connect via ethernet cable. Follow the instructions that will appear on your screen. Note: Your WiFi network needs to be public in order to connect, hidden networks will work.
  • Add your new screen to your Raydiant dashboard. Head to dash.displai.com and use the two word pairing code on your screen to add the screen to your dashboard.
 


Which WiFi networks can Displai connect to?

Our Displai devices can connect to the majority of all WiFi networks. As long as your WiFi network meets the following requirements, you’re good to go.

  • Your WiFi network must be public. You can check this by looking for your WiFi network on a laptop or phone. If your WiFi network shows up in the list of WiFi networks available to join, it meets this requirement.
  • Broadcast on the 2.4GHz or 5GHz band. Routers matching the IEEE 802.11a/b/g/n/ac WiFi standards broadcast on either the 2.4GHz or 5GHz band. That's the technical side—but again, if your phone shows the WiFi network you want to connect to, you're in good shape.
  • Uses WEP (passcode) or WPA Personal (WPA-PSK or WPA2-PSK) security. If you're not sure what kind of security your network uses, your network administrator should be able to tell you. If you're setting up your own WiFi network, we recommend using a wireless router that supports WPA2-PSK.

What networks will Displai NOT connect to?

  • Any private/hidden networks. You won't be able to see these in the list of available networks on your phone or laptop, or when setting up your Displai device.
  • WPA-Enterprise or WPA-802.1X networks. These networks are common in enterprise environments.

If the only WiFi network you have available is an unsupported network, we recommend connecting your ScreenRay to the internet via Ethernet using a supported USB-to-Ethernet adapter.

 
 
 
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